The Reichley Dental Group closure has left former patients in Beavercreek, Ohio, searching for answers about the practice, patient records, and what to do next. The dental office announced a permanent closure in March 2026 after decades of serving the local community. Local reporting linked the decision to Dr. Rochelle Reichley’s health and her need to focus on treatment.
For former patients, the biggest concern is continuity of care. A dental office may close, but patients still need access to important information such as X-rays, treatment notes, insurance details, and records of unfinished procedures.
This guide explains the confirmed timeline, record-request options, common online listing problems, and practical steps for moving your dental care forward.
Quick Facts About the Reichley Dental Group Closure
| Detail | Information |
|---|---|
| Practice | Reichley Dental Group |
| Location | Beavercreek, Ohio |
| Founded | 1975 |
| Moved to Beavercreek | 1988 |
| Founder | Dr. Joe Reichley |
| Dr. Rochelle Reichley joined | 2000 |
| Closure announcement | March 2026 |
| Closure status | Permanent closure announced |
| Records phone reported at closure | 937-475-9541 |
| Historical office number | 937-426-5560 |
WHIO reported on March 11, 2026, that the practice had announced its permanent closure after approximately 50 years of operation. The report also stated that patients could contact the office at 937-475-9541 for copies of their dental records.
Becker’s Dental Review separately reported that patient records were expected to be transferred for 60 days following the announcement. Because that information dates from March 2026, patients searching today should not automatically assume that the original process or phone number is still actively monitored.
Why Did Reichley Dental Group Close?
The publicly reported reason for the closure was Dr. Rochelle Reichley’s health and the need to focus on treatment. The practice expressed appreciation for its patients and the community while announcing that it would permanently shut down.
That distinction is important. Available reporting does not describe the closure as a disciplinary action, financial failure, or licensing penalty. It was presented as a decision connected to the dentist’s health circumstances.
The practice had a long family history. Dr. Joe Reichley founded the business in 1975, the office moved to Beavercreek in 1988, and Dr. Rochelle Reichley joined the practice in 2000. She later continued the practice after her father retired.
For long-term patients, that history helps explain why the closure may feel especially significant. Some patients may have years of treatment history stored with the practice.
Reichley Dental Group Closure and Patient Records
Dental records should be a top priority for anyone affected by the Reichley Dental Group closure. A new dentist may need access to previous X-rays, clinical notes, treatment plans, periodontal records, referrals, photographs, and other documentation.
At the time of the announcement, WHIO reported that patients could use 937-475-9541 to request copies. Becker’s reported a 60-day transfer period.
That original window has now passed, so former patients should verify who currently serves as the records custodian before sending sensitive information.
The U.S. Department of Health and Human Services states that, with limited exceptions, HIPAA generally gives individuals the right to inspect and obtain copies of protected health information held by covered providers. This can include medical records, billing information, insurance information, and X-rays.
What Should You Request?
A useful records request can include:
- Your complete dental chart
- Recent and relevant X-rays
- Treatment plans and procedure notes
- Periodontal records, where applicable
- Specialist referrals and reports
- Insurance and billing information
- Records related to unfinished treatment
A written request is particularly useful because it gives you a dated record of your request and makes follow-up easier. You can also ask whether the records may be sent directly to your new dentist.
Has Another Dentist Taken Over?
One of the most common questions after the Reichley Dental Group closure is whether another dentist automatically took over the practice or its patients.
The publicly available closure reports reviewed for this article do not identify a confirmed successor practice that assumed responsibility for all former Reichley patients. That does not establish that no private arrangement exists; it simply means no clearly published successor announcement was found in the sources reviewed.
Former patients should therefore avoid assuming that another Beavercreek office automatically has their records.
This is also why old online listings can cause confusion. The Better Business Bureau currently identifies Reichley Dental Group as out of business, while older directories may continue displaying the former address and contact information.
How to Find a New Dentist After the Closure
You do not need to wait for every old record before beginning your search for a new dentist. If you need routine care, start contacting practices while your records request is being handled.
Ask each office whether it is accepting new patients, whether it works with your insurance, and whether the dentist can review outside records and X-rays.
It is also worth asking whether a new patient examination is required before treatment. Policies vary between offices, so confirming the process beforehand can save time.
Questions to Ask a New Dentist
Before scheduling an appointment, ask:
- Are you accepting new patients?
- Do you accept my dental insurance?
- Can you review records from another dental office?
- Can outside X-rays be sent electronically?
- Can you evaluate unfinished treatment from another dentist?
These simple questions can make the transition smoother and reduce unnecessary delays.
What If Your Treatment Was Unfinished?
The Reichley Dental Group closure may be more complicated for people who were already in the middle of treatment. Examples can include crowns, bridges, fillings, dentures, implants, root canal treatment, periodontal procedures, or temporary restorations awaiting follow-up.
A new dentist should evaluate your current condition before deciding how treatment should continue. A previous treatment plan can provide useful history, but it should not automatically determine what happens next.
Bring any receipts, temporary-restoration information, prescriptions, referral documents, or X-rays you still have. Tell the new dentist when your most recent treatment occurred and whether you experienced any problems afterward.
Do not delay urgent treatment simply because your records are unavailable.
If you have significant pain, swelling, fever, uncontrolled bleeding, or a damaged tooth, contact another dental provider promptly. Severe swelling involving breathing or swallowing should be treated as an emergency.
Insurance and Billing Questions
Another issue created by a practice closure is uncertainty about insurance claims, refunds, balances, or treatment paid for in advance.
Start by reviewing your insurance portal, explanation-of-benefits documents, receipts, and payment history. Write down the date of treatment, amount paid, amount submitted to insurance, and any remaining balance.
If you need to contact the former practice about billing, first determine who currently handles former patient accounts. Do not assume an outdated phone number or directory listing is still active.
Keeping your own documentation is especially helpful when records have to move from one office to another.
Avoid These Common Mistakes
The Reichley Dental Group closure highlights several mistakes former patients should avoid.
First, do not assume an old Google result means the office is still operating. The BBB currently marks the business as out of business, even though other legacy listings remain online.
Second, do not postpone urgent dental care while waiting for records. A new dentist can assess an immediate problem and request supporting documentation separately.
Third, verify the identity of the person or organization handling your records before sending personal health information. Older articles can contain contact details that were accurate at the time of publication but are no longer current.
Finally, keep your own paperwork. Receipts, X-rays, treatment summaries, and insurance statements can be valuable during the transition.
What Online Listings Really Mean
The Reichley Dental Group closure also demonstrates why patients should interpret directory information carefully.
The American Dental Association’s directory still contains a profile for Dr. Rochelle Reichley associated with the former Beavercreek address. At the same time, the BBB says the business is out of business, and older directories continue to display historical information.
An NPI record can also remain visible after a practice stops accepting patients. The Reichley Dental Group organization has an NPI listing, but registry information should not be treated as proof that the physical dental office is currently open or scheduling appointments.
The most reliable evidence is a current practice notice, verified records custodian, or confirmed communication from a new provider.
Reichley Dental Group Closure: What Former Patients Should Do Now
For patients affected by the Reichley Dental Group closure, the transition is best handled as a records-and-care handoff.
Start by listing recent treatments, scheduled procedures, outstanding dental problems, and any payments or insurance claims that may still be unresolved. Then request your records, confirm who currently maintains them, and arrange care with another dentist when needed.
If a records request is unanswered, keep copies of your requests and document every attempt to make contact. The goal is to give your new dentist enough information to understand your history without relying entirely on memory.
HHS guidance confirms that individuals generally have rights to access health information maintained by covered entities, including records and X-rays, subject to limited exceptions.
Frequently Asked Questions
Is Reichley Dental Group permanently closed?
Yes. The practice announced a permanent closure in March 2026, and the Better Business Bureau currently identifies it as out of business.
Why did Reichley Dental Group close?
Public reporting states that the closure was connected to Dr. Rochelle Reichley’s health and her need to focus on treatment.
How can I request my dental records?
WHIO reported 937-475-9541 as the records contact number when the closure was announced. Because the report is from March 2026, confirm the current records custodian before sending private information.
Did another dentist take over the patients?
No clearly identified successor practice was found in the public closure reports reviewed. Former patients should independently establish care with a new provider and confirm where their records are held.
Can I obtain my old X-rays?
Generally, HIPAA provides individuals with access to protected health information held in a covered provider’s designated record set, which can include X-rays.
What should I do about urgent dental problems?
Do not wait for the former office to reopen. Contact another dentist promptly, and seek emergency evaluation for severe symptoms affecting breathing, swallowing, or overall safety.
Final Takeaway
The Reichley Dental Group closure ended a long-running Beavercreek dental practice, but former patients still have practical ways to protect their dental history and continue receiving care.
The priorities are straightforward: locate your records, verify who currently maintains them, organize your insurance and treatment documents, and establish care with a new dentist when necessary.
Because some online listings remain active after a business closes, verify important information before relying on it. For anyone searching for the Reichley Dental Group closure today, the safest approach is to use current, documented information rather than outdated directory pages and to act promptly when ongoing or urgent dental care is involved.
